CLEANING & CARE

Our Sustainable Cleaning Process

At Wearr, sustainability isn’t just a buzzword – it’s a way of life woven into every thread of our business. Our eco-friendly cleaning methods are designed to keep our designer pieces looking flawless while being kind to the planet.

Our Cleaning Commitment to You

We inspect every item meticulously, so you can wear it with confidence, knowing it’s been treated with the highest standards.

Squeaky Clean

At Wearr, we use eco-friendly cleaning methods tailored to each garment, avoiding harsh chemicals like PERC. After cleaning, every piece is steam-treated at high temperatures and stored in sanitized garment bags, so your rentals always arrive fresh and ready to wear.

Wrapped and Ready for You

We protect each garment with recyclable poly covers after cleaning and pressing, ensuring it stays fresh on its way to you. By preserving the quality and extending the life of every piece, we help reduce clothing waste and promote a more sustainable sharing economy.

Eco-Friendly Packaging

At Wearr, we prioritize eco-friendly packaging to minimize waste and reduce our environmental impact. Our packaging materials are carefully selected to be recyclable and sustainable, ensuring your rentals arrive safely while being kind to the planet.

Our Cleaning Process

Step 1: Thorough Cleaning

We start with a deep clean, using eco-friendly cleaning methods tailored to the specific fabric and care requirements of each garment. This ensures every piece is refreshed, sanitized, and free from stains, odors, and impurities.

STEP 2: STEAM CLEANING

After cleaning, each garment passes through a high-temperature steam tunnel, reaching up to 300°F. This step eliminates any remaining bacteria or viruses, ensuring your rental arrives perfectly hygienic and safe to wear.

STEP 3: REPAIR & CARE

Our in-house specialists inspect each item for any minor damages or signs of wear. If needed, we perform professional repairs to restore the garment to its best condition, extending its lifespan and ensuring it looks flawless for every rental.

STEP 4: QUALITY ASSURANCE

Before any item is sent out, it undergoes a final quality check by our dedicated team. We meticulously examine each piece to guarantee it meets our high standards, so you receive only the best, every time.

Frequently Asked Questions

What condition do the items arrive in?

We take great pride in ensuring every garment arrives in excellent condition. Our dedicated quality assurance team carefully inspects and cleans each piece to meet our high standards. Our cleaning partner uses advanced methods to maintain the quality and longevity of our designer pieces, ensuring they’re always fresh and ready for you.

Are the cleaning methods safe for sensitive skin?

Yes! We use non-toxic, hypoallergenic cleaning products that are gentle on the skin while effectively removing stains, odors, and bacteria.

How do you ensure the garments are hygienic?

Each garment undergoes a thorough cleaning process, including high-temperature steaming, to eliminate any bacteria or impurities. We also sanitize all packaging materials to ensure every rental arrives fresh and ready to wear.

How do you clean accessories?

Accessories are cleaned using specialized, gentle methods suited to their materials. Each accessory undergoes a thorough inspection to ensure it is in pristine condition before it is sent out.

Can I wash or dry clean my rental items?

We do not recommend washing or dry cleaning rental items yourself, as this could damage the fabric or affect the garment’s condition. Please return all items to us as is, and we’ll handle the cleaning with our specialized methods.

How are the clothes available for purchase cleaned? Have they been worn before?

All clothes available for purchase have been thoroughly cleaned and inspected to ensure they are in like-new condition. Some items may have been rented previously, but our rigorous cleaning process ensures they meet the highest standards before being offered for sale.