Balenciaga - Knot cutout gown

If an item doesn’t fit or meet your expectations, you can return it within 24 hours of receipt for a full refund or exchange, provided it is unworn and in original condition.

We understand that accidents happen. Minor damages are covered in your rental fee. For significant damages, you will be responsible for purchasing the item. The purchase price will be the item's listed price on our website, minus the rental fee you already paid. Significant damage refers to any harm that renders the dress unwearable or significantly alters its appearance. Examples include large stains, tears, burns, or any other damage that cannot be easily repaired or cleaned. Minor wear and tear, such as small snags or loose threads, are not considered significant and are covered under our rental policy.